Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other information you provide through contact forms, quote requests, or direct communication.
• Usage Data: Information about how you access and use our website, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies & Tracking Technologies: We may use cookies or similar technologies to enhance your experience and analyze website performance. You can control cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries, quote requests, and service questions.
• Schedule and provide roofing and remodeling services.
• Improve the content, functionality, and user experience of our website.
• Communicate updates, confirmations, or follow-ups related to your projects.
• Comply with legal obligations or protect our legal rights.

3. Legal Basis for Processing (If Applicable)

Where required by law, we process your personal information based on one or more of the following legal bases:

• Your consent.
• The necessity to perform a contract or take steps at your request before entering into a contract.
• Our legitimate interests in operating and improving our business.
• Compliance with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted contractors or vendors who assist us in operating our business (for example, IT providers or subcontractors), and only to the extent necessary for them to perform their services.
• Legal Requirements: When required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Protection: To protect the rights, property, or safety of Infiniti Roofing & Remodeling, our customers, or others.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how you use the site, and improve performance. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.

6. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take reasonable steps to delete or anonymize it.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal information, subject to legal or contractual obligations.
• The right to object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any websites you visit.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Business Name: Infiniti Roofing & Remodeling
• Website: infinitiroofingandremodeling.com
• Phone: (404) 384-2230
• Email: [email protected]